Shipping & Returns
Shipping Methods and Rates
COMPLIMENTARY GROUND SHIPPING
We are currently offering complimentary ground shipping on all orders $75+.
SHIPPING METHODS AND RATES
*Please note, any dates provided on-site and in other marketing communications are to be used as guidance only. Armani Beauty does not guarantee order delivery dates and is not responsible for carrier processing delays. All www.giorgioarmanibeauty-usa.com orders are subject to processing and handling times; We will do our best to get your order processed as fast as possible and handed off to your chosen carrier.
Our express shipping carrier does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
Orders shipped to Alaska, Hawaii the US Virgin Islands, APO/FPO and PO Box please allow 10 to 14 business days for delivery. Due to shipping regulations, orders containing any Restricted Products are only eligible to be shipped using Ground delivery.
We do not ship outside the US at this time (with the exception of APO/FPO addresses and the US territories).
SHIPPING CHARGES
Ground* - $8.00
2 Day - $15.00
Next Day - $20.00
*Please allow 1- 4 days for processing on all orders. Ground shipping is complimentary on orders $75+ and generally takes 3-6 business days.
View Order Status
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) will not be processed until the next business day.
To check the status of your order, please
click here. For questions regarding your order, please call us at 1.877.276.2643 or email us at Customer Service and we would be happy to assist you.
Change or Cancel an Existing Order
Once you submit your order on www.giorgioarmanibeauty-usa.com, you can cancel your order within 30 minutes by visiting your account's order history section. For orders that are past the cancellation window, you can find additional details on how to return below. If you have any questions or concerns, please contact us with your name and order number, and a customer care representative will respond to you as soon as possible.
Return Policy
PRODUCT RETURNS
If you are not completely satisfied with your order, we accept returns of any www.giorgioarmanibeauty-usa.com purchase within 30 days of the transaction. Simply click here to initiate a return and generate a pre-paid label. Please pack the item(s) to be returned in the original packaging if possible and include the return packing slip included with your return shipping label with any returns. Please call our customer care team at 1.877.276.2643 for any inquiries.
Upon receipt of the package, the return process can take 1-2 business days to complete and 3-5 business days to post onto your account. Order credit along with an $8.00 deduction to the return process will be issued to the original payment method and you will be notified by email.
If you would like to return your package with your own preferred mail carrier, you will still need to initiate a return online before sending. You will receive a copy of your invoice to enclose in the return package and prompted to provide a reason for your return. To ensure a quick and secure delivery, we recommend sending your return with insurance protection and keeping a copy of your return tracking number. If you purchase Armani Beauty products from unauthorized retailers or other unauthorized sources, we cannot offer you our money-back guarantee or otherwise assist you with any problems that you may encounter. If you require further information regarding the return of any Armani Beauty products, please call us at 1.877.276.2643 ; It would be our pleasure to assist you.
Monday – Sunday, 10:00 AM - 7:00 PM EST
Please note that final sale items, engraved items, promotional gift items, and e-gift cards are not eligible for return.
Report a Problem with Your Order
If your order is missing a product, contains a damaged item, or any other concern, please , contact a Giorgio Armani beauty Customer Representative at 1.877.ARMANI-3 (1.877.276.2643) or email us at Customer Service. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.
International Shipping
We regret that we do not ship outside the US at this time for orders placed at giorgioarmanibeauty-usa.com.
International Credit Card Payments
Consumers using international credit cards issued in CHINA, BRAZIL, CANADA, GERMANY, UK or US can place orders on this website provided that the SHIP-TO ADDRESS is in the UNITED STATES. We are sorry, at this time we are unable to accept International credit cards from countries not listed above.
Auto-Replenishment
Giorgio Armani Beauty's Auto Replenishment is a convenient way for you to get the products you want delivered to you on a regular schedule. You always have complete control over your deliveries and will receive pre-shipment emails before orders are placed. There is never an obligation to continue. You can change your delivery frequency and quantity in the My Auto Replenishment section of our site. You can also cancel any Giorgio Armani Beauty's Auto Replenishment orders if you no longer wish to receive them. Changes to orders can be made anytime within 24 hours of the scheduled order shipment date. Learn more about auto-replenishment
Immediate Assistance with a Submitted Claim
If you require additional assistance regarding the return of any Giorgio Armani Beauty Products, our customer service representatives are available to help you 9:00AM EST to 9:00PM EST MF and 10 am to 7 pm on Weekends. Please call 1 877-ARMANI-3 (1 (877) 276-2643) Return process takes 7-10 days for shipping and 3 additional days for processing. Depending on your lending institution, your credit could take up to 7 business days to appear in your account. Your original shipping and handling charges will not be refunded. We regret to inform you but we cannot accept exchanges at this time.
Giftbox Shipping Options
Our gift ideas provide an opportunity to share Armani Beauty products with others. Our gift collections are created with tremendous care and include unique gift boxing and complimentary product samples. Please visit our Gift Collection area to view the gifts we have assembled for that special occasion.