Shipping and Returns
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Shipping & Returns

Shipping and Returns

Shipping Methods and Rates

Every customer enjoys FREE STANDARD SHIPPING with orders of $75 or more. Free Shipping offer is valid on orders containing full price product shipped in the continental United States and applies to Standard Ground shipping orders only. Gift certificates do not qualify for the promotion. Not valid for cash. Previous purchases are not eligible for adjustments.


GiorgioArmanibeauty-usa.com ships via UPS to US addresses only. Our express shipping does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes. APO orders will be shipped via Smartpost please anticipate a 4 to 6 week delivery. Standard shipping charges apply. Orders shipping to Alaska, Hawaii, U.S. Territories take 6-8 days. We do not ship outside of the U.S. at this time.

Standard Shipping
1. UPS Standard Shipping (3-5 business days)
- $7.00 shipping cost for orders under $100
- $1 additional for each $100 after that ($8.00 for orders $100 - $200, etc.)

- A flat fee of $10 on all order $300.01 and above.

2. UPS Express Service - Next, Second and Third Day Shipping
- Next Day cost is $20.00 for orders under $100 (1-2 business days)
- $1 additional for each $100 after that ($21.00 for orders $100 - $200, etc.)
- A flat fee of $23 on all order $300.01 and above.

- 2nd Day cost is $15.00 for orders under $100 (2-3 business days)
- $1 additional for each $100 after that ($16.00 for orders $100 - $200, etc.)
- A flat fee of $18 on all order $300.01 and above.

- 3rd Day cost is $10.00 for orders under $100 (3-4 business days)
- $1 additional for each $100 after that ($11.00 for orders $100 - $200, etc.)
- A flat fee of $13 on all order $300.01 and above.

Please note, due to UPS shipping regulations, a number of our products are required to ship by ground within the United States. Additionally, these products cannot ship to the U.S. Virgin Islands. If priority shipping is selected upon check-out, you will be notified if one or more of your products are not eligible and the entire order will be shipped via ground shipping.

Change Submitted Orders

To change an order you have already placed, please contact a Giorgio Armani beauty Customer Representative at 1.877.ARMANI-3 (1.877.276.2643) or email us at Customer Service and select the subject "Online Order" in My Question drop-down menu. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your needs.

Return Policy

GiorgioArmaniBeauty.com products have a SATISFACTION GUARANTEE and products may be returned within 90 days of receipt for a 100% REFUND.

Return Instructions: To return a product purchased on GiorgioArmaniBeauty.com (including foundations purchased prior to July 9, 2015) simply follow the directions below:

 

Place It: Complete the return form attached to the bottom of your invoice, filling in the information requested. Peel off the Return Address Label and place it on the outside of the box.

 

Pack It: Carefully pack item(s) to be returned into the original box, if possible. Please include the completed return form and seal the box.

 

Ship It: Return packages must be returned prepaid to the address on the return address label


Gorgio Armani Beauty
8655 Commerce Drive Suite 104
Southaven, Mississippi 38671


Note: We suggest you ship via a traceable service to track your delivery.

Free Return Shipping for Foundations

Foundation purchases made on GiorgioArmaniBeauty.com on or after July 9, 2015 are eligible free return shipping. For your convenience please use the prepaid return label provided in your foundation shipment to return the product and follow the steps below:

 

Place It: Complete the return form attached to the bottom of your invoice filling in the information requested. Peel pre-paid return shipping label and place it on the outside of the box.

 

Pack It: Carefully pack item(s) to be returned into the original box, if possible. Please include the completed return form and seal the box.

 

Ship It: Place your package in your mail box or take it to your nearest post office for free return shipping.

Additional Help With Returns

If you require additional assistance regarding the return of any Giorgio Armani Beauty Products, our customer service representatives are available to help you 8:00AM EST to 12:00AM Midnight EST M-F and 10 am to 7 pm on Weekends. Please call 1 877-ARMANI-3 (1 (877) 276-2643)


Return process takes 7-10 days for shipping and 3 additional days for processing. Depending on your lending institution, your credit could take up to 7 business days to appear in your account. Your original shipping and handling charges will not be refunded.


We regret to inform but we cannot accept exchanges at this time.

Giorgio Armani Beauty Guarantee

At GiorgioArmaniBeauty.com, we stand behind our service, our products and our customers. That is why we have a 100% satisfaction guarantee behind every online purchase from GiorgioArmaniBeauty.com. If, for any reason, you should ever purchase a Giorgio Armani product from GiorgioArmaniBeauty.com that is not pleasing to you, you may return it to GiorgioArmaniBeauty.com for a full 100% money-back guarantee.

Order Status

We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM EST (Noon) will not be processed until the next business day.

To check the status of your order, please use the tracking number included in your shipping confirmation email. For questions regarding your order, please call us at 1.877.ARMANI-3 (1.877.276.2643) or email us at Customer Service and we would be happy to assist you.

Report Order Problem

If your order is missing a product, contains a damaged item, or any other concern, please contact a Giorgio Armani beauty Customer Representative at 1.877.ARMANI-3 (1.877.276.2643) or email us at Customer Service. To expedite your request, please have your order confirmation number available. We will always do our best to accommodate your concern as efficiently as possible.

International Shipping

We regret that we do not ship outside the U.S. at this time for orders placed at giorgioarmanibeauty-usa.com.

International Credit Card Payments

Consumers using international credit cards issued in CHINA, BRAZIL, CANADA, GERMANY, UK or US can place orders on this website provided that the SHIP-TO ADDRESS is in the UNITED STATES. We are sorry, at this time we are unable to accept International credit cards from countries not listed above.